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MEET OUR LEADERSHIP
Leading with Experience. Serving with Compassion.
The strength of C.B. Helping Hands LLC begins with its leadership. Our commitment to clinical excellence, compassionate service, and ethical healthcare is reflected in every member of our leadership team.
Together, we have dedicated our careers to improving the lives of others through quality healthcare, servant leadership, and a steadfast commitment to excellence.
Shelia Inusah, LPN
Founder | Quality Assurance Director
Healthcare has been more than a profession for Shelia Inusah—it has been a lifelong calling.
Serving others has been the foundation of Shelia Inusah’s life’s work. For more than three decades, she has dedicated her career to helping individuals receive compassionate, high-quality healthcare while preserving their dignity and independence. Her extensive experience within the Energy Employees Occupational Illness Compensation Program Act (EEOICPA) has given her a deep understanding of the unique needs of individuals living with complex occupational illnesses and chronic health conditions.
As the Founder of C.B. Helping Hands LLC, Shelia established the agency with a clear vision: to create an organization where every patient is treated with dignity, compassion, and respect while receiving exceptional clinical care in the comfort of home.
As Quality Assurance Director, she oversees the agency’s Quality Assurance and Performance Improvement (QAPI) Program, regulatory compliance, patient satisfaction initiatives, policy development, and continuous performance improvement. Her leadership helps ensure that every aspect of the agency reflects the highest standards of safety, professionalism, and accountability.
Shelia believes that excellence is never accidental—it is achieved through preparation, integrity, continuous improvement, and genuine compassion for those we serve.
Her passion for healthcare began in her youth and continues to inspire the agency’s mission of providing care that is rooted in faith, guided by compassion, and delivered with excellence.
“Every patient deserves to be treated with dignity, compassion, and the highest standard of professional care.”
— Shelia Inusah, LPN
Abigail Jennings, RN
Administrator | Clinical Operations Director
With more than 33 years of healthcare experience, Abigail Jennings, RN, brings extensive clinical knowledge, leadership, and dedication to C.B. Helping Hands LLC.
Throughout her career, Abigail has served patients across a variety of healthcare settings, building a reputation for clinical excellence, compassionate care, and strong nursing leadership. She also has extensive experience within the EEOICPA program, providing valuable expertise in coordinating care for patients with complex medical conditions.
As the agency’s Administrator and Clinical Operations Director, Abigail is responsible for the daily oversight of clinical operations, nursing supervision, regulatory compliance, staff development, and patient care coordination.
She works closely with physicians, nurses, Certified Nursing Assistants, patients, and families to ensure every individual receives safe, effective, and personalized healthcare services. Her leadership promotes a culture of accountability, teamwork, professionalism, and continuous improvement.
Abigail believes that quality healthcare is built on trust, communication, and compassion. She is committed to creating positive patient experiences while maintaining the highest standards of clinical practice and regulatory compliance.
“Great healthcare begins by listening, caring, and always putting the patient first.”
— Abigail Jennings, RN
Our Leadership Philosophy
At C.B. Helping Hands LLC, leadership is not defined by titles—it is demonstrated through service.
We believe exceptional leaders:
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Lead with integrity.
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Serve with humility.
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Listen with compassion.
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Inspire through example.
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Pursue excellence every day.
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Place the needs of patients first.
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Foster a culture of accountability, respect, and continuous learning.
These principles guide every decision we make and shape the care we provide.
Our Commitment to Excellence
The leadership team at C.B. Helping Hands LLC is committed to creating an organization where:
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Every patient feels valued.
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Every family feels supported.
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Every employee is empowered to succeed.
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Every physician has confidence in our care.
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Every referral partner experiences professionalism and reliability.
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This commitment drives our pursuit of excellence in every interaction, every visit, and every patient experience.
A Message from Our Leadership
To every patient, family member, physician, and healthcare partner:
Thank you for considering C.B. Helping Hands LLC.
We understand that choosing a home health agency is a decision built on trust. That trust is something we will earn through compassionate care, clinical excellence, honest communication, and unwavering integrity.
Our promise is simple:
We will treat every patient as we would want our own family to be treated—with kindness, respect, professionalism, and excellence.
We look forward to serving you.
Shelia Inusah, LPN
Founder | Quality Assurance Director
Abigail Jennings, RN
Administrator | Clinical Operations Director