Frequently Asked Questions

Can I switch from my current agency to C.B. Helping Hands?

Yes. Call us, we'll visit your home, and we'll handle the transfer.

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How soon can my care start?

Within 7 days of DOL approval.

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Who will come to my home?

Nurses and aides from our own community, supervised by our nursing leaders. We work hard to keep the same faces with you.

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Why is it called C.B. Helping Hands?

The C.B. stands for Chester Benjamin, a K-25 worker. His daughter founded the agency in his honor.

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Are you connected to other agencies named "Helping Hands"?

No. We are C.B. Helping Hands LLC, the family agency founded in honor of Chester Benjamin. To reach us, call (865) 351-0536.​

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Do I need a physician’s order?

Yes. Skilled home health services are provided under the direction of your physician. Our team will coordinate with your healthcare provider to obtain the necessary orders and develop your individualized plan of care.

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Will my family be involved in my care?

Absolutely. We believe healthcare is most effective when patients and families work together. Family members are encouraged to participate in care planning, education, and ongoing communication with our clinical team.

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How often will someone visit my home?

The frequency of visits depends on your physician’s orders, your medical condition, and your individualized plan of care. Your care plan will be reviewed regularly and adjusted as your needs change.

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What areas do you serve?

C.B. Helping Hands LLC proudly serves Anderson County and surrounding communities throughout East Tennessee.

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If you are unsure whether we serve your area, please contact our office. We will be happy to assist you.

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What if my needs change?

Healthcare needs often change over time. Our team continually evaluates your condition and works with your physician to modify your plan of care whenever appropriate to ensure you continue receiving the services you need.

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